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David
Service representative with 10+ years in BPO and team leadership
Video resume
Service representative
10 years of experience in the BPO industry. An asset to any team.
Contacto
Santo Domingo Este, Santo Domingo, Santo Domingo
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided support and assistance to clients, ensuring high-quality service delivery.
Team LeadershipIntermediate
Led teams and developed training programs to enhance performance and skill development.
Training & DevelopmentAdvanced
Created and conducted training sessions for customer service, tech support, sales, and retention.
Language Validation & InterpretationIntermediate
Supported multilingual communication as a validator and interpreter, facilitating effective exchange.
Resumen
Dedicated BPO specialist with over 10 years of experience in customer service, team leadership, and training, with additional skills in language validation and interpretation.
Logros Clave
- Progressed from agent to senior team lead and trainer within the BPO industry.
- Designed and delivered training for customer service, tech support, sales, and retention.
- Contributed as a language validator and interpreter, supporting diverse communication needs.
Habilidades
Customer ServiceTeam LeadershipTraining & DevelopmentLanguage Validation & Interpretation
Publicado en CazVid - 17 may 2026