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Daniel
Customer Service & Tech Support Specialist with 11+ years experience
Video resume
Contacto
Competencias
Provided support and assistance to customers in various BPO roles, ensuring satisfaction.
Resolved technical issues related to client products and services for large corporations.
Monitored and moderated content on social platforms like Facebook and Instagram.
Effectively communicated with clients and team members across different companies and countries.
Experienced in BPO industry standards, social media platforms, and customer support tools.
Resumen
Experienced BPO industry professional with over 11 years supporting clients like AT&T, Lufthansa, and Meta. Skilled in customer service, tech support, and content moderation with a proven ability to adapt and deliver quality support.
Logros Clave
- Worked with major clients like AT&T, Lufthansa, and Meta, demonstrating diverse industry expertise
- Gained extensive experience in customer service, technical support, and content moderation
- Held roles across multiple companies, showing adaptability and career progression within BPO industry