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Dana
Welcome to CazVid!
Contacto
Rivas,Rivas Department,Nicaragua
Disponible en CazVid
Competencias
Bilingual Customer ServiceIntermediate
Demonstrated experience with Bilingual Customer Service.
Technical SupportIntermediate
Demonstrated experience with Technical Support.
Agenda organizationIntermediate
Demonstrated experience with Agenda organization.
Digital design for personalized productsIntermediate
Demonstrated experience with Digital design for personalized products.
Fast learningIntermediate
Demonstrated experience with Fast learning.
Educacion
LETTER AND SCIENCES BACHELOR
Instituto Central Dr. Carlos Vega Bolaños
Completed Mar 2017
MICROBIOLOGY
Universidad de centroamericana de ciencias empresariales UCEM
Completed Present
ENGLISH DEGREE
Escuela Miguel Magone, Asociación ex-alumnos Salesianos
Completed Dec 2018
Idiomas
enNative
Experiencia
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Teleperformance
Aug 2021 - Jul 2023
Cases management and follow-up by email, Payments resolutions and tech support, Product Specialist and mentoring
VOLUNTARY
Asosiación Pro-niños Quemados de Nicaragua, APROQUEN
Sept 2019 - Oct 2019
Children's psychological play therapy
BILINGUAL TECH SUPPORT
Concentrix SA
Oct 2023 - May 2024
Cases management and follow-up, Insurance information handling, Tech support to online Website
Medical appointment scheduler
Oclinicals
Nov 2025 - June 2024
Call center and Follow up, Patients Care and support, Charts handling and review
Habilidades
Bilingual Customer ServiceTechnical SupportAgenda organizationDigital design for personalized productsFast learning
Publicado en CazVid - 17 may 2026