CYRIL - Relationship Officer, Business Loan

Demonstrated experience with Loan Processing.

Demonstrated experience with Customer Relation.

Demonstrated experience with Credit Assessment.

Demonstrated experience with Microsoft Office Applications.

Demonstrated experience with Basic knowledge in Information Technology.

Prospected and onboarded new business clients through field visits, networking, and direct engagement. Facilitated loan application processing, documentation, and approval in line with company policies.. Built and maintained strong relationships with clients to ensure customer satisfaction and retention.. Monitored client repayment schedules and followed up to ensure timely and complete loan repayment.

Processed inward and outward foreign currency cheques (USD, EUR, GBP), ensuring accurate stamping, validation, and communication with relationship managers for confirmation. Managed foreign currency inflows by cross-checking Bank of Ghana statements against incoming transactions before crediting customer accounts.. Ensured compliance with internal controls and regulatory requirements while handling international banking transactions.