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Cristina
Cleaning & Hospitality Supervisor with over 10 years in Hospitality and Facility Management
Contacto
Competencias
Extensive experience leading cleaning teams and implementing sanitation standards across various settings.
Proven ability to train, supervise, and motivate staff to achieve high performance and quality standards.
Skilled in planning, organizing, and evaluating daily operations to optimize efficiency and service quality.
Strong background in food preparation, menu planning, and nutritional education with a focus on health and recovery.
Experienced in managing multiple projects including large catering events, renovation clean-ups, and staff training.
Educacion
Resumen
Dedicated professional with over a decade of experience in cleaning, hospitality, and operations management. Skilled in team leadership, process optimization, and culinary arts, with a focus on delivering high standards of service and client satisfaction.
Logros Clave
- Led and supported cleaning teams across multiple roles, ensuring high-quality standards and efficient operations.
- Successfully trained new staff on Airbnb cleaning standards, improving team performance and guest satisfaction.
- Managed daily operations and staff at Euro Housecleaning, implementing policies that enhanced service delivery.
- Organized and executed large-scale catering events, demonstrating strong coordination and culinary skills.
- Educational background in Food and Nutrition Management, applying nutritional principles to improve client well-being.
Experiencia
Hotel Housekeeper
Prepare motel rooms for the next guest within the time frame that is requested.. Report any damages, smoking bio hazards.. Change beds, hospital format to motel expectations and requirements.. Record each room that was cleaned.. Record Mississauga bedding, towels etc.. Stock and refill toiletries, towels for the rooms.. Clean and stock trolley for the next shift.
Air bnb specialist
Lead and support cleaners during deep cleans, move-in/move-out, post-renovation, and office cleaning jobs to ensure high-quality results.. Train new cleaners using air bnb cleaning standards, checklists, tools, and workflow techniques.. Conduct hands-on training sessions for all new hires, including demonstrations of proper techniques, speed cleaning, sequencing, and quality checks.. Perform full cleaning tasks alongside the team when required. Complete on-site job inspections before and after each clean to ensure standards are met.. Identify areas needing improvement and coach cleaners on technique, efficiency, and attention to detail.. Ensure cleaners follow safety procedures, proper chemical usage, and equipment handling and assist with scheduling adjustments when cleaners cancel or are late; provide coverage if necessary.. Provide regular feedback and recommendations on improving workflow.. Communicate professionally with clients on-site when needed, addressing concerns and ensuring satisfaction.. Report damages, incidents, or performance issues to management in a timely manner.. Help evaluate cleaners during trial shifts and provide input on hiring decisions.. Coordinate cleaning schedules, vendor schedule, and client services.. Prepare air bnb before listings, or find vendors to complete air bnb cleaning, and setup before listing.. Manage all cleaning bookings for smooth operation and inspection quality of cleaning of the air bnb standards.
Cleaning Supervisor
Lead and support cleaners during deep cleans, move-in/move-out, post-renovation, and office cleaning jobs to ensure high-quality results.. Train new cleaners using cleaning standards, checklists, tools, and workflow techniques.. Conduct hands-on training sessions for all new hires, including demonstrations of proper techniques, speed cleaning, sequencing, and quality checks.. Perform full cleaning tasks alongside the team when required. Complete on-site job inspections before and after each clean to ensure standards are met.. Identify areas needing improvement and coach cleaners on technique, efficiency, and attention to detail.. Ensure cleaners follow safety procedures, proper chemical usage, and equipment handling and assist with scheduling adjustments when cleaners cancel or are late; provide coverage if necessary.. Provide regular feedback and recommendations on improving workflow.. Communicate professionally with clients on-site when needed, addressing concerns and ensuring satisfaction.. Report damages, incidents, or performance issues to management in a timely manner.. Help evaluate cleaners during trial shifts and provide input on hiring decisions.
Operations cleaning manager
Direct and control daily operations. Evaluate daily operations. Plan and organize daily operations. Establish or implement policies and procedures for staff. Hire, train and supervise staff. Address customers' complaints or concerns.
Nutrition Cook
Educating clients healing the body with Nutrition. Prepped and prepared lunch and dinner menus each day for clients. Reconstructed the rehabilitation centre old menu. Prepped and prepared specific dietary menus for clients from other ethnic background or dietary restrictions.
Lead Cook/cook 1
Organize daily preparation for Schulich pub. Plan and prepare a la carte for gardmanger bar. Prep all produce, soup, hot food, sandwiches. Oversee and supervise all employees in the pub. Audit daily temperatures for hot foods. Record and manage waste. Serve and engage in customers request and execute short orders. Adhere to customer complaints. Report; enter all invoices and orders. Organize, manage buffets and banquets; Prepare and cook special meals for clients with dietary restrictions as instructed by the executive chef. Clean kitchen and work areas. Organize set up in restaurant for opening service.
Dietary Aide
Set dining room(s) followed by residents seating arrangements, utensils and plate requirements. Serve residents their therapeutic diets as required by residents care plans. Clean kitchen area and dining room(s) and reset for morning. Set nourishment carts as followed. Follow all HACCP and regulations with ease in a timely manner.
Pastry Chef
Determine and prepare desserts, savory sauces, jams, chocolate sauces on a weekly basis. Prepared cakes, Belgium waffles, crème brule, strudels, donuts all from scratch structuralized by the restaurant menu. Follow and teach new employee Health and Safety Standards and guidelines in cross contamination.
Cater Chef
Prepare soups, sauces, starches, animal protein, seafood, pasta. Manage and organize all corporate catering events in a timely manner. Performed and demonstrated cooking techniques requirements. Supervise and train new employees. Adhere and train new employees HACCP, Health and Safety, WHIMIS regulations standards. Maintain exceptional customer service and complaints. Performed inventory, ordering, invoices on a weekly basis.
Gardmanger Chef
Report to head chef to organize and plan for airline requirements. Prepared high quality tappa dishes for 1st class and business class airlines in high volume batch cooking. Exceptional experience in halal requirements. Implement time management skills, organization tasks and problem solve situations in a timely manner. Organize and determine structural cooking plans for each airline and presentations for new quarterly menu for each airline. Follow HACCP regulation, keep record of all data and temperature requisites.
Head Chef
Plan and organize daily tasks and lunch a la carte menu. Instruct employees their duties and work stations. Prepare, soup, stocks, proteins, seafood, produce. Organize inventory and scheduled orders. Organize and prepare private functions, parties and banquets. Oversee and supervise waitresses.