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Cristian
Inbound Call Center Specialist with 4+ years of industry experience
Video resume
Remote Inbound Call Center
Criatian Enamorado. Im from Honduras. I have over 4 years of experience in the contact center industry. Great with emotional intelligence, critical thinking and time management.
Contacto
San Pedro Sula, Cortés, Honduras
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Provided quality support through inbound call interactions, focusing on customer needs and satisfaction.
Sales SkillsIntermediate
Utilized sales techniques to promote products and services, achieving recognition as Top Collector.
Emotional IntelligenceAdvanced
Applied emotional understanding to de-escalate situations and build rapport with customers.
Time ManagementIntermediate
Effectively managed call schedules and prioritized tasks to ensure efficient call handling.
Resumen
Experienced call center agent from Honduras with over four years of expertise in inbound services, sales, and emotional intelligence.
Logros Clave
- Won President Club for Top Collector in 2018
- Gained extensive experience in sales and customer de-escalation
- Demonstrated strong emotional intelligence and critical thinking in call interactions
Habilidades
Customer ServiceSales SkillsEmotional IntelligenceTime Management
Publicado en CazVid - 17 may 2026