Dedicated customer support specialist with extensive experience handling multiple inquiries and resolving issues efficiently. Skilled in CRM tools and time management to enhance customer satisfaction.
Provided effective support and issue resolution to customers, handling multiple inquiries efficiently.
Used CRM tools to manage customer interactions and improve service quality.
Prioritized and managed multiple customer inquiries, ensuring timely responses.
Resolved customer issues by applying structured troubleshooting steps.
Dxc Technology
Receiving calls, chats, web tickets, resolve any issue in a professional way in customer service, technical issues
Seafood Restaurant SJ
Customer service experience
High School Diploma
Tecnico en Ciberseguridad
IT Essentials Hardware and Software
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