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Christopher
Customer Service & Sales Professional with 5+ years in automotive, finance, and tech
Video resume
Contacto
Competencias
Extensive experience managing inbound and outbound customer interactions across various industries.
Proficient in cold calling, soft selling, and closing deals in automotive, warranty, and financial services.
Effective communicator fluent in English and Spanish, with experience in teaching and client interaction.
Experience scheduling virtual and in-person appointments for sales teams and service providers.
Skilled in CRM software, Microsoft Office, call dialers, graphic design, video editing, and social media platforms.
Educacion
Idiomas
Resumen
Motivated professional with over 5 years of experience in customer engagement, sales, and appointment setting across automotive, finance, and tech industries.
Logros Clave
- Recognized as Top Agent at NowBPO for quality results and task focus
- Managed a high volume of calls, handling up to 600 daily in vehicle warranty sales and customer service
- Transitioned from customer service to senior sales roles in debt consolidation and tax repair sectors
Experiencia
Vehicle Maintenance Customer Service and Test Drive Appointment Setter
Recognized as Top Agent shortly after having joined the campaign due to ability to stay on task and deliver quality results., A minimum of 200 calls and an average of 15 successfully set appointments per day., Worked as an off-site agent for several car dealerships and auto repair shops throughout...
Vehicle Warranty Soft Salesman
Brought in as Top Agent from the previous campaign in order to help this one grow, but decided to pursue more fulfilling career opportunities instead., Between 500 and 600 calls a day with an average of 10 transfers., Worked as a soft salesman doing cold calls to identify and engage with...
Debt Consolidation and Tax Repair Senior Sales Executive
Did mostly cold calls but also warm leads in the debt consolidation and tax repair business., Advised clients with high amounts of personal, business and tax debt on how best to proceed with their sensitive financial situations., Performed a budget analysis for each individual client and determined...
Variety Phone Surveyor
Survey clients over the phone in different kinds of surveys, ranging from local politics to national politics to current legislative debates., Informed clients of the exact purpose of our call so that they can feel comfortable answering questions knowing that their answers will be kept anonymous...
Hiring Software Appointment Setter
Set up appointments for the sales team of an AI-based hiring software., Cold called quick-service restaurants and convenience stores attempting to speak to decision makers within the company such as hiring managers and franchise owners., Informed relevant parties about the benefits of using...
Locksmith Dispatcher
Was the first point of contact for individuals and businesses seeking to employ locksmith companies’ services in 4 different states: Florida, Virginia, Idaho and Arizona., Would receive mostly inbound calls, but also make outbound calls to clients who had canceled their appointments in an attempt...
Sales Manager
English Teacher
Currently teaching at E4CC during the evenings., Employ an energetic and motivational teaching style in order to inspire and more properly educate students., Correct students on proper rules, fluency, pronunciation, grammar, vocabulary, etc.