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Principal & Founder
Demonstrated experience with patient advocacy.
Demonstrated experience with medication administration.
Demonstrated experience with eMAR/EMR/EHR.
Demonstrated experience with Cerner.
Demonstrated experience with Epic.
Principal & Founder open to new opportunities
Founded and lead a boutique agency specializing in authentic brand positioning, messaging, and community engagement for LGBTQ+ organizations and allied businesses.. Direct media outreach, digital campaigns, and content strategy; own client relationships end to end — onboarding, pricing, contracts, analytics, and contractor coordination.. Translate complex missions into clear public narratives that build trust with the communities clients serve.
Administered medications under licensed-nurse direction, maintaining exact electronic and controlled-substance records.. Protected resident dignity, independence, and choice while upholding safety standards and regulatory compliance.
Directed dietary operations and kitchen staff, owning purchasing, inventory, meal quality, and inspection readiness.. Partnered with nursing, dietitians, and the resident council to improve the dining experience and honor individual dietary needs.
Owned payroll, benefits, recruiting, onboarding, personnel records, accounts payable, resident funds, and labor reporting — with accuracy and strict confidentiality.
Supported executive leadership, the business office, HR, social services, and resident enrichment through scheduling, documentation, and cross-team coordination.. Provided direct resident care alongside administrative duties in a fast-paced skilled-nursing environment.
Documented patient histories, diagnostic testing, and imaging orders; prepared injections and managed clinical documentation in a high-volume specialty practice.. Triaged patients and kept patient flow moving without sacrificing accuracy or bedside manner.
Managed registration, scheduling, insurance verification, and records in high-pressure clinical settings.. Supported trauma intake — vital signs, initial histories, specimen handling, and room readiness — with composure and precision.
Connected patients with sober-living, aftercare, therapy, and medical resources; contributed to treatment planning centered on each patient’s goals.
Screened donors, recorded vital signs, performed venipuncture, and operated plasmapheresis equipment to strict safety and documentation standards.
Guided patients through intake, testing, minor procedures, and pre-op education; coordinated referrals, scheduling, and insurance verification.. Served as a steady point of contact for anxious patients navigating vision care.
Ran department operations — merchandising, inventory, customer orders, sales, and cash-office procedures — while training and mentoring staff.. Built a team culture around product knowledge and genuine customer service.
Researched legislation on human services, early childhood, education, and LGBTQ+ policy; drafted materials supporting proposals and stakeholder outreach.
Led sales-floor operations, customer service, repairs, and inventory logistics for a high-value department; trained seasonal and new-hire staff.. Trusted with cash handling, loss prevention, and resolving sensitive customer issues.
Managed reception staff, scheduling, client concerns, merchandising, and daily operations.