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Cheyenne

Customer Service Specialist with 2+ years bilingual experience

Video resume

Customer service specialist
I have plenty of experience in customer service. I have been working as a bilingual customer service representative in English and Spanish for more than two years. I have done different areas of customer service, I do have knowledge on sales,retention basic trouble shooting I also have knowledge in banking.

Contacto

Santiago de Cali, Valle del Cauca, Colombia
Disponible en CazVid
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Competencias

Bilingual CommunicationExpert

Fluent in English and Spanish, capable of maintaining effective conversations and written communication in both languages.

Customer ServiceAdvanced

Experienced in handling customer inquiries, support, and conflict resolution across multiple service areas.

TroubleshootingIntermediate

Possesses basic troubleshooting skills to resolve customer issues efficiently.

Sales & Retention KnowledgeBeginner

Has foundational understanding of sales techniques and customer retention strategies.

Resumen

Bilingual customer service professional with over two years of experience across various service domains, including sales and banking.

Logros Clave

  • Provided bilingual customer support in English and Spanish for over two years.
  • Gained knowledge in sales, retention, troubleshooting, and banking services.
  • Worked across different areas of customer service, demonstrating versatility.

Habilidades

Bilingual CommunicationCustomer ServiceTroubleshootingSales & Retention Knowledge
Publicado en CazVid - 17 may 2026
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