Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Carolina
Customer Service & IT Service Desk Professional with 10+ years experience
Video resume
Contacto
Competencias
Provided support for banking, mobile, retail, and hospital campaigns, handling customer inquiries and issues.
Supported IT systems and users for healthcare, automotive, and retail clients, troubleshooting technical issues.
Worked as a security dispatcher at the U.S. Embassy in El Salvador, coordinating security responses.
Procured aircraft parts, managing supply chain activities within the aviation industry.
Utilized bilingual skills to communicate with diverse clients and stakeholders, mainly in Salvador and Mexico.
Resumen
Experienced in delivering customer service across banking, telecommunications, retail, and healthcare sectors, with a strong background in IT support for enterprise clients.
Logros Clave
- Served as Customer Service representative for major campaigns including Bank of America, T-Mobile, Amazon, and Herbalife.
- Managed IT Service Desk operations for multiple clients such as Baylor Hospital, Tufts Hospital, Owens and Minor, BMW, and Nike.
- Progressed from customer service roles to IT Service Desk positions, demonstrating skill diversification and career growth.