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Carol
Customer Service & Social Media Support Specialist with 3+ years experience
Video resume
Contacto
Competencias
Handled user inquiries, moderated content, and analyzed social metrics for brand reputation.
Prepared contracts, scheduled showings, conducted market research, and facilitated property transactions.
Managed calendars, organized documents, scheduled appointments, and maintained records across multiple roles.
Responded to maintenance incidents, coordinated with technicians, and supported emergency situations.
Supervised banking transactions, ensured regulatory compliance, and managed cash and loan operations.
Educacion
Idiomas
Resumen
Professional with over 3 years of remote experience providing customer service, social media, property leasing, maintenance, and administrative support for international companies.
Logros Clave
- Managed user inquiries and optimized social media corporate pages at Yango.
- Coordinated maintenance work and responded to urgent incidents at Andes Business Solutions.
- Negotiated property deals, prepared contracts, and managed listings as a Leasing Specialist.
Experiencia
Customer Service Specialist / Social Media Support
Efficient management of user inquiries on social media platforms., Optimization of corporate pages across various platforms., Moderation of user-generated content., Analysis of social metrics to enhance company reputation., Development of optimized processes such as macros and predefined responses...
Maintenance Support Specialist
Coordinate maintenance work with third parties., Respond quickly to incidents requiring urgent maintenance via emails and incoming/outgoing calls., Handle calls from tenants requiring assistance., Take calls from new technicians offering repair and property maintenance services., Provide optimal...
Leasing Specialist
Answer phone calls and emails from clients., Schedule property showings and meetings., Prepare and manage contracts, leases, and closing documents., Maintain and update property listings., Guide buyers and sellers through the real estate process., Conduct market research to determine property...
Secretary
Answer phone calls and emails, directing inquiries to the appropriate department., Greet and assist customers visiting the dealership., Maintain and organize records, invoices, and contracts., Schedule appointments for vehicle servicing and test drives., Process payments, including cash, credit...
Secretary
Answer phone calls and emails, assisting customers with inquiries about printers, ink cartridges, and services., Maintain and organize invoices, purchase orders, and warranty documents., Schedule appointments for printer maintenance and customer consultations., Track inventory levels and coordinate...
Operative Responsible
Supervise transaction processing, including deposits, withdrawals, and fund transfers., Ensure compliance with banking regulations and security protocols., Collaborate with internal and external audits to ensure regulatory compliance., Manage the opening of savings accounts and loan disbursements.,...
Executive Assistant
Manage executive calendars, schedule meetings, and coordinate appointments., Prepare reports, presentations, and correspondence., Organize and maintain confidential documents and records., Handle travel arrangements, including booking flights and accommodations.