Professional profile
Demonstrated experience with Project Management.
Demonstrated experience with Problem-Solving.
Demonstrated experience with Teamwork.
Demonstrated experience with Time Management.
Porta Potty To Go
Coordinate routes, pickups, and deliveries to ensure the best routing efficiency.. Analyzes and reports on operational activities, routing efficiency, and weekly pickups or deliveries.. Manage the reports of red stops on the route and ensure services that are not done for any reason are reported to the customer.. Customer Service Support, responding to inquiries and resolving issues promptly.. Built strong relationship with customer to foster loyalty.. Staff supervision, Provide coaching and feedback to improve performance.. Encourage teamwork and cooperation among team members.. Coordinate with the warehouse to ensure timely order fulfillment.
Barbier Inc.
Lead the Vendor Identification, Selection, and Onboarding Process. Foster strong vendor relationships to ensure optimal performance.. Vendor Database Management. Rate and Contract Negotiation. Compliance and Quality Assurance. Reporting and Analytics. Market Research and Trend Analysis. Conflict Resolution
Reciclador Valcor
Provide guidance and instruction to the working group about customer service.. Provide coaching, review QA reports, Check staffing compliance in real-time, and review staffing outlook to make decisions in real-time.. Check the attendance, send corrections, and review payroll, bonuses, and metrics.. Quality assurance.. Process Improvement.
Bachelor
9 Semester
Hi, my name is Carlos Valdez, I'm from Guatemala. I have more than 15 years of experience working in different areas such as customer service, tech support, logistics, vendor manager, dispatch, and I was working remotely for almost five years. I'm really interested in whatever position you may have that fits my experience. And if you have any questions, please let me know. Have a nice day.
Hi, good morning. My name is Carlos Valdez. I'm from Guatemala. I'm looking for the position as a remote tech support agent and I'm the best candidate because I already have experience working as agent for tech support for an account that's called Telos. It's in Canada and I support TV, internet, computer, satellite and telephone. So I already have all the experience working as tech support and have been more than 10 years as a customer service agent.
Hi, good morning. My name is Carlos. I'm currently working remotely for a company that is located on Florida on West Palm Beach. I'm working as a logistic and service supervisor. And I'm the one that is in charge of creating the route with pickup, deliveries and services. And I'm the contact between the company and the contractor that they have on site when the driver has an issue to perform his job regarding with anything that can happen on site. Thank you.
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Demonstrated experience with Leadership.
Telus International, S.A.