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Camila
Back up coach
Contacto
Competencias
Demonstrated experience with English as a second.
Demonstrated experience with Teamwork capacity.
Demonstrated experience with Active listening.
Demonstrated experience with Conflict resolution.
Demonstrated experience with Adaptability.
Educación
Resumen
Back up coach open to new opportunities
Experiencia
Back up coach
Provided colleagues with assistance regarding internal processes and tool usage, clearing doubts.. Offered individualized support to agents to improve their overall performance and effectiveness.
Customer service representative
Provide bilingual assistance via chat using company systems.. Virtual assistance for app and website services.. Managed responsibilities as a debt collector, assisting clients in keeping their bank accounts up to date by providing personalized support to payment plans.
Customer Service
Managed inventory control tasks, including invoicing, credit notes, and generating purchase and sales reports for effective stock management.. Provided attentive customer service, addressing and fulfilling client needs to enhance satisfaction and loyalty.
Customer Service
Offered advice and diverse choices in clothing and footwear, ensuring customer satisfaction.