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Brenda
Data Analyst with 5+ years of expertise in data visualization and analytics
Contacto
Competencias
Creating comprehensive dashboards and visual reports using Tableau and Power BI to facilitate data-driven decision-making.
Performing statistical analysis and interpreting complex datasets to identify trends and insights.
Writing SQL queries and managing databases for data extraction and manipulation.
Developing predictive models to forecast sales and customer behaviors.
Educacion
Resumen
Experienced Data Analyst specializing in data visualization, statistical analysis, and predictive modeling to support strategic business decisions.
Logros Clave
- Led the development of interactive dashboards for real-time business insights
- Streamlined data collection processes reducing report generation time by 30%
- Designed predictive models improving sales forecasting accuracy
Experiencia
FRAUD CUSTOMER SERVICE SPECIALIST
Provided professional support to clients affected by fraudulent activity, guiding them through investigation and recovery processes to ensure timely reimbursement., Handled sensitive cases with empathy and efficiency, maintained accurate records in compliance with company policies, and collaborated with internal teams to prevent future fraud.
CUSTOMER SERVICE SPECIALIST
Assisted customers with bookings, reservations, and account inquiries, resolving issues efficiently while maintaining high accuracy and adherence to company policies., Collaborated with internal teams to optimize processes, ensuring smooth and positive experiences for all clients and contributing to overall team performance.
AUDIOVISUAL CONTENT CREATOR
Produced audiovisual content for digital campaigns and social media, developing skills in animation, motion graphics, and AI video generation, integrating innovative tools to improve creative workflows and production efficiency., Collaborated with creative teams to plan and deliver projects aligned with client goals and brand identity.
GRAPHIC DESIGNER
Created a range of visual materials, including web banners, sales stands, and social media content, ensuring alignment with clients goals and brand identities., Collaborated with marketing and creative teams to improve workflows and optimize visual communication.
COMMUNITY MANAGER AND CONTENT CREATOR
Managed the studio’s social media presence, creating daily engaging content and supporting brand identity and communication strategy., Developed and executed a marketing plan, collaborating with other brands and artists, while tracking performance metrics to measure growth and optimize results.
VIDEO EDITOR FOR SOCIAL MEDIA CONTENT
Produced audiovisual content for a variety of clients, including commercial, educational, and corporate videos, tailored to each client’s objectives., Collaborated with clients and internal teams to deliver projects on schedule, maintaining high-quality standards and aligning creative output with client goals.
ART DIRECTOR FOR SOCIAL MEDIA CONTENT
Worked as an Art Director overseeing the creation of engaging video and photo content., Managed all aspects of production, including budgeting, purchasing, and preparing scenography, props, actor costumes, makeup, and hairstyles.