Experienced customer service representative with over eight years in call center roles, specializing in sales, collections, and back office support. Known for hardworking nature and quick learning.
Provided high-quality customer support in call center environments, addressing client needs efficiently.
Engaged customers to improve retention and promote products/services effectively.
Managed collection processes to recover funds while maintaining customer relations.
Handled administrative tasks and insurance billing processes within the call center setting.
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Demonstrated ability to quickly learn new skills and adapt to various roles in the customer service domain.
