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Customer Service Representative with B2B and B2C experience
Resolved customer inquiries and complaints via inbound calls and email correspondence.
Effectively communicated with international clients in a call center environment.
Handled multiple customer cases and inquiries simultaneously via calls and email.
Delivered consistent performance working remotely in inbound call center settings.
Experienced inbound call center and email specialist from the Philippines with a background serving international clients. Skilled in handling customer complaints, inquiries, and cases via phone and email in a remote setting.