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Azenat
Telecommunications Technician with 6+ years in Fiber Optic and Network Services
Contacto
Competencias
Expertise in diagnosing and resolving issues with fiber optics, ADSL, and wireless networks to ensure seamless connectivity.
Proficient in fiber optic cable laying, fusion splicing, and pole installation, enhancing network infrastructure.
Experienced in conducting on-site technical visits and remote support to troubleshoot connectivity issues.
Skilled in coordinating civil works, installations, and procurement processes to meet project deadlines.
Effective communicator and team collaborator with a strong work ethic and adaptability.
Educacion
Idiomas
Resumen
Dedicated telecom professional with over 6 years of experience in fiber optic installation, network troubleshooting, and customer support. Adept at coordinating technical projects and ensuring reliable connectivity services.
Logros Clave
- Successfully installed and maintained fiber optic infrastructure, ensuring high-quality service delivery.
- Led remote troubleshooting efforts for ADSL and FTTH customers, reducing downtime and improving customer satisfaction.
- Coordinated civil works and fiber optic installations, optimizing project timelines and resource management.
- Verified and maintained landline switchboards, supporting reliable telecommunications services.
- Developed technical skills in fiber optics, network troubleshooting, and customer support across multiple companies.
Experiencia
INTERSHIP
Maintenance of the switching shelters for the landline telephone exchange.. Verifying the condition of the switchboards to ensure reliable landline telephone service.
PROCUREMENT AND LOGISTIC
Home FTTH installations, civil works services, fiber optic cable laying, pole installation and replacement, purchase orders, and coordinating with suppliers to ensure invoices are issued.. Tracking the release of payments to subcontractors.
TECHNIQUE
Fiber optic cable laying, pole installation and replacement, civil works services, fiber optic fusion.
TECHNIQUE
Conduct technical visits to users' homes.. Troubleshoot any problems users may have with the modem that provides the wireless network supplied by Axs.. ADSL modem operation and configuration (RFC-2486). ADSL user installation on Siemens and Lucent platforms. ADSL customer troubleshooting. Assisted monitoring of ADSL customer traffic and connections at access nodes.
RAC II
Perform remote service verification via call center calls.. Verification of internet service, FTTH technology.. Troubleshooting for ADSL customers.. Remote assisted monitoring of ADSL customer traffic and connection.. General information on promotions and services offered by the telecommunications company.