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Director of Risk and Compliance
Demonstrated experience with Enterprise Risk Management (ERM).
Demonstrated experience with Governance, Risk and Compliance (GRC).
Demonstrated experience with Operational Risk.
Demonstrated experience with Operational Resilience.
Demonstrated experience with Business Continuity.
Director of Risk and Compliance open to new opportunities
Leads the Risk and Compliance function, supporting corporate governance, risk oversight, regulatory compliance and operational resilience for a national critical payment infrastructure.. Leads the development and maintenance of the enterprise risk management framework, risk policies, corporate risk register and Risk Appetite Statement (RAS).. Coordinates the identification, assessment, monitoring and treatment of strategic, operational, technology, financial and reputational risks.. Strengthens the Three Lines Model and promotes clear accountability for risks and internal controls across business and technology teams.. Oversees compliance activities, including regulatory obligations mapping, due diligence, conduct monitoring, awareness and follow-up of corrective actions.. Supports regulatory inspections, internal and external audits, and reporting to senior management and governance bodies.. Oversees risk and resilience work related to business continuity, disaster recovery, critical service dependencies and incident response.. Contributes to the development of the whistleblowing channel and ethics and integrity arrangements.. Oversees internal control deficiencies and remediation plans across the organisation, extending the approach previously applied to IT services.. Designs and monitors Risk and Compliance processes, strengthening accountability, controls, evidence of execution and corrective action tracking.. Aligns Risk and Compliance activities with business objectives, including planning and prioritisation of recurring obligations and weekly activities.
Managed IT services, supporting service availability, stability and quality, and overseeing incidents, problems and service levels.. Aligned business strategy and needs with the IT activity plan, supporting the weekly prioritisation of activities, recurring operations and planned initiatives.. Managed technology vulnerabilities, including their identification, assessment, prioritisation and remediation across IT environments.. Tracked IT internal control deficiencies, coordinating action plans, accountable owners and follow-up of corrective measures.. Designed, documented and monitored IT processes, including operational controls and mandatory recurring activities.. Promoted alignment of IT service management with recognised governance and management practices, particularly COBIT 2019 and ITIL 4.
Administered and supported Linux, VMware and Windows Server environments underpinning critical payment services, with a stronger focus on Linux and VMware.. Managed backup systems and recovery testing.. Contributed to high-availability infrastructure and recovery capabilities for national payment systems.. Built practical experience in infrastructure operations, service continuity, incident management and technology controls.
Developed the business idea and strategic plan for the creation and growth of a payment gateway.. Defined the business policies, processes and operating foundations, including its governance structure.. Designed the technology infrastructure architecture to support continuous service availability, 24 hours a day, 7 days a week.. Led the business certification process.
Monitored the IT infrastructure.