Este es mi perfilContactar vía CazVidEste perfil está escrito en inglés
Astrid
Customer Service Agent with 4+ years in Telecommunications and Logistics
Contacto
Competencias
Provided support and resolutions to customer issues, fostering loyalty and satisfaction.
Effectively managed customer complaints and disputes across various roles.
Adapted quickly to different company cultures and customer needs in diverse settings.
Assisted in populating and managing contact information datasets.
Utilized Microsoft Excel for data entry and record keeping.
Educación
Idiomas
Resumen
Dedicated customer service agent with over four years of experience supporting clients in telecommunications, logistics, and retail sectors. Skilled in issue resolution, customer retention, and database support.
Logros Clave
- Managed customer inquiries and complaints across multiple companies, ensuring customer satisfaction.
- Handled diverse issues including product orders, account management, and service reservations.
- Supported database population efforts, contributing to improved customer contact records.
Experiencia
Customer service agent
Resolving issues related to product orders, losses, damages, rewards account management, and customer complaints., Ensuring customer satisfaction and loyalty through effective communication and proactive solutions.
Customer service agent
Assisting customers with car rental reservations, collections, and complaint resolution.
Customer service agent
Assisting clients with telecommunications accounts, payments and device purchases.
Intern
Helping populate databases with contact information for potential customers.