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Demonstrated experience with Customer service and hospitality.
Demonstrated experience with Conflict resolution and emotional intelligence.
Demonstrated experience with Professional appearance and grooming.
Demonstrated experience with Teamwork in multicultural environments.
Demonstrated experience with Excellent written and verbal communication.
Professional profile
Welcomed and assisted patients in a calm and professional manner. Managed appointments, documentation, and phone communication. Ensured a smooth and organized environment in the front desk area
Greeted guests with warmth and professionalism. Managed seating, reservations, and guest satisfaction. Maintained high service standards during peak hours
Runway shows, campaigns, and photo shoots. Developed discipline, presence, and cultural adaptability. Represented international brands with professionalism
Provided professional translation and interpretation services for clients across various sectors, including business, hospitality, and medical documents. Translated written materials, contracts, and correspondence with accuracy, maintaining tone and context between English and Spanish. Supported international clients in meetings and calls, ensuring clear cross-cultural communication. Delivered high-quality, deadline-driven translations while maintaining confidentiality and precision
Welcomed and assisted international patients in a busy dental clinic located in a touristic area. Managed appointments, patient files, and clinic correspondence in English, Spanish, and Croatian. Provided information and translation assistance for foreign clients, ensuring smooth communication between staff and patients
Welcomed and assisted international guests in English, Spanish, Portuguese, Arabic, and Croatian. Managed reservations, check-ins, and guest coordination in a high-volume touristic environment. Ensured smooth communication between guests and staff by providing translation and interpretation support. Delivered exceptional customer service, maintaining a professional and friendly attitude at all times. Collaborated with reception, restaurant, and event teams to enhance guest satisfaction. Contributed to the hotel’s reputation for excellence through attention to detail and multicultural hospitality