Ashlynn

Remote BDC agent

Appointment Setting. handling inbound inquires. making outbound calls. Qualifying the Leads. promoting. drive showroom traffic and ultimately increase sales and service revenue.. work remotely

Sales Qualification Advisor

Handled high-volume outbound calls to pre-qualified leads. assessed customer insurance needs. qualified prospects for transfer to licensed agents. Provided product information. built rapport with potential clients. met performance goals based on transfer and conversion metrics in a fast-paced inside sales environment.

Administrative support & virtual assistant

make appointments for their clients. scheduling meetings. handling inbound calls from their clients. booking. emailing. texting. maintaining organized and being in a general office management environment.

BDC Agent

work on a CRM. Identify sales leads among new and existing customers. maintain client relationships. Develop new business by scouting leads via the internet, phone, mailings, and tradeshows. promote sales and implement marketing campaigns to increase revenue in chosen market areas. set appointments for clients as well as take inbound and outbound calls meeting a certain call standard.

Manager

SDA Sales Qualification Advisor

Processed high-volume outbound data entries for pre-qualified leads in a fast-paced inside sales environment. Verified customer insurance data and HIPAA-sensitive information to qualify prospects for licensed agent transfers. Maintained records management and data integrity standards while meeting strict performance goals for transfer metrics. Collaborated with team leads to provide accurate product information by accessing and updating centralized databases

Administrative support & virtual assistant

Organized and maintained virtual records management systems for high-priority product specialists. Input booking details and documented client communications through emailing and texting systems with high typing precision. Maintained an organized office environment by ensuring information security for all sensitive administrative files. Generated weekly meeting schedules and administrative reports using Microsoft Excel and Microsoft Word