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Aquiles
Customer Service
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Competencias
Provided excellent customer service in various roles, including hospitality and sales.
Experience in managing sales teams, conducting presentations, and developing marketing strategies.
Led diverse teams such as soldiers in the French Foreign Legion and sales groups at Vodafone.
Proficient with Microsoft Office and managing customer records, billing, and documentation.
Fluent in English and Spanish, used for customer relations, marketing, and client presentations.
Idiomas
Resumen
Experienced customer service and sales professional with a strong background in team leadership, client relations, and marketing across hospitality, telecommunications, military, and resort industries.
Logros Clave
- Managed and trained soldiers from different parts of the world in the French Foreign Legion.
- Implemented ideas and techniques at Vodafone to improve customer service and store administration.
- Conducted successful timeshare presentations and built strong client relationships at Mayan Palace Resorts.
Experiencia
Customer Service
Cold calling for upgrades, Customer service
Sales Manager
Managed small sales group, Responsible for creating and maintaining customer records and archiving bills of sale, Implemented ideas and techniques that improved customer service and store administration
Team Leader
Managed and trained soldiers from different parts of the world, Keys in various operations including protection, environmental awareness, and logistics
Marketing Representative
Time Share Presentation and successful client relations through marketing leading to new contracts, Excellence in customer service with fluent English and Spanish
Host/Server/Barback
Greeted guests and served them, Handled large groups and maintained composure in stressful situations