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Annaiz

Debit Fraud Prevention Senior Specialist at PayPal

Video resume

Debit Fraud Prevention Senior Specialist at PayPal
Please record a video speaking in English about your experience.

Contacto

Guatemala City,Guatemala,Guatemala
Abierto a remoto
Disponible en CazVid
Contactar via CazVid

Competencias

Fraud Prevention & Risk ManagementExpert

Specialized in identifying, investigating, and mitigating fraudulent activities to protect organizational assets.

People ManagementAdvanced

Experienced in leading and training teams to improve performance and achieve operational goals.

Operational Process ImprovementIntermediate

Proficient in optimizing workflows to enhance efficiency and reduce errors.

Logistics & Air/Sea ReservationsAdvanced

Expert in booking and managing complex air and sea transportation logistics using Amadeus and AS400 systems.

Regulatory Compliance & AMLIntermediate

Knowledgeable in AML and Regulation E standards to ensure adherence to industry regulations.

Educacion

Bachelor in Business Administration
Universidad Regional de Guatemala
Completed 2025
Bachiller en Ciencias y Letras con Orientacion en Hoteles, Turismo y Lineas Aereas
Colegio Royalty
Completed 2012

Idiomas

Espanol
Ingles
Frances

Resumen

Dedicated professional with over 8 years in fraud prevention, risk management, and logistics. Skilled in team leadership, process optimization, and regulatory compliance, with a proven track record of reducing fraud and enhancing operational efficiency.

Logros Clave

  • Led the development and management of local fraud prevention teams, ensuring effective training and risk mitigation.
  • Investigated and mitigated fraudulent account activities, reducing financial losses.
  • Streamlined fraud detection processes, enhancing response time and accuracy.

Experiencia

Debit Fraud Prevention Senior Specialist

PayPal
2021 - Now

In charge of developing and managing the local fraud prevention teammates, Make sure every training and refresher is delivered properly, Investigate and mitigate risk on fraudulent accounts, Investigate and collaborate with analysts on ATO, AML, KYC, Hiring process for the LOB, Onboarding the new teammates/paperwork, Making sure US bank regulations are completely understand, Monitoring KPIs and developing new strategies for goals set by the client

Genpact
2016 - 2021
Conduent
2013 - 2016

Booking air to sea reservations, Amadeus expert on flight tickets, AS400 expert for air to sea reservations, Office package, GreenBelt trained and Tested, Logistics and Supply Chain Management, Time management, AML, Regulation E, Fraud Prevention Front Line Manager for Citibank, Air/Sea Operations Specialist for Royal Caribbean

Habilidades

Fraud Prevention & Risk ManagementPeople ManagementOperational Process ImprovementLogistics & Air/Sea ReservationsRegulatory Compliance & AML
Publicado en CazVid - 2 jun 2026
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