Este perfil está escrito en inglés
SeniorAssociate - Back office
Demonstrated experience with Typewriting (junior and senior).
Demonstrated experience with Ms word.
Demonstrated experience with Excel.
Demonstrated experience with Email.
Demonstrated experience with Documentation.
Professional profile
Reviewed and verified engineering-stamped documents (SLD & PTO) for accuracy and compliance before client submission across CA, MA, and IL project sites.. Maintained real-time document status and version control across AWS, Salesforce, and the Qcells client portal, optimizing document management workflows.. Validated approved documents against client and engineering requirements prior to transmission; ensured full data accuracy in every submission.. Recorded client feedback and resolved documentation queries via email, maintaining SLA-aligned turnaround.
Reviewed and verified medical documentation (referral clinical attachments) for accuracy and completeness, ensuring compliance with company policy and SLA timelines.. Verified client insurance plan details via Citrix to confirm eligibility, coverage dates, and prior-authorization requirements.. Generated authorization numbers upon confirming referral and plan requirements were met, maintaining audit-ready records.