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Andrey
IT Support Specialist with 5+ years of technical problem-solving in corporate environments
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Competencias
Resolved hardware and software issues across multiple systems, enhancing operational efficiency.
Proficient in using VMware, VirtualBox, and remote desktop applications to support and test IT environments.
Supported Windows 10/11 and Microsoft Office Suite, ensuring smooth daily operations for end-users.
Managed electronic security systems, ensuring system integrity and security compliance.
Administered Outlook, Teams, and SharePoint for effective communication and collaboration.
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Resumen
IT Support Technician with over 5 years of experience supporting Windows OS, Microsoft 365, CCTV security systems, and virtualization tools. Skilled in diagnosing issues, maintaining systems, and improving user support workflows across diverse organizational settings.
Logros Clave
- Gained experience in troubleshooting and supporting Windows 10/11 OS and Microsoft 365 applications, improving user productivity.
- Managed CCTV systems and remote support tools like VMware, VirtualBox, TeamViewer, and RDP for various organizations.
- Progressed through technical roles demonstrating increasing responsibilities in IT support and security related tasks.