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Call Center Agent with 2+ years in customer service and bilingual communication
Provided support and resolved issues for clients and delivery personnel, enhancing user experience.
Interacted effectively with Spanish-speaking clients and colleagues in a bilingual environment.
Managed inbound and outbound calls, ensuring efficient communication and problem resolution.
Displayed initiative and a positive attitude to assist clients and improve service delivery.
Experienced call center agent with over two years of providing bilingual customer support, particularly in food delivery assistance.