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Production and Packing Staff Needed
Demonstrated experience with Microsoft Outlook.
Demonstrated experience with Microsoft Office.
Demonstrated experience with Customer service.
Production and Packing Staff Needed open to new opportunities
Dusting, vacuuming and moping.. Sanitising kitchens, bathrooms and bedrooms.. Restocking items. Washing, folding laundry.. Make beds, change linen.. Load/ empty dishwasher, dry and put back.
Assessing claims, confirming policy coverage, and gathering required documentation via phone and email.. Resolving claims efficiently while delivering excellent customer service.. Managing a high volume of calls and emails.. Providing clear, accurate verbal and written guidance throughout the claims process.
Ensure parcels are delivered safe and efficiently.. Organise and load packages.. Navigating delivery routes.. Delivering to customers homes, businesses and designated drop off points.. Managing delivery issues - resolving any issues.. Maintain vehicle.. Returns.. Safety and compliance.
Answering customer phone calls, responding to inquiries and complaints via phone and email and assisting with orders. Dealing and progressing claims on the CRM.. Build rapport with customers.. Maintaining records and accurate documentation.. Giving technical advice and troubleshooting problems with boilers.. Set up new sales.. Set up new direct debits and maintained accurate records on customers profile.. Upsold insurance plans to customers.. Collecting feedback to improve and innovate company.
Answer inbound calls in a timely and friendly manner.. Evaluate problems from the caller and provide proper solutions to them.. Progress vehicles in the garage. Arrange movements from garage to garage.. Respond to emails from lease company/ garages and update accordingly. Documenting any interaction made with customers and garages.. Handle breakdown reports
Handle customer enquiries, answering any questions over the phone.. Build relationships with customers.. Provide support and comprehensive product/ service information to customers.. Assist customers in making purchasing decisions.. Look for cross- selling opportunities to increase individual purchase value and overall sales.. Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers.
Arranging meeting with prospects in order to demonstrate products.. Negotiating prices with potential customers.. Paying attention to competitors and their activities within the industry.. Build long term relationships the new and existing customers.. Work with financial packages.
Assisting getting up in the morning including washing/bathing, dressing and maintaining personal-appearance.. Assisting with undressing and getting to bed in the evening.. Providing assistance with toileting and changing clothes and/or bedding when necessary.. To maintain commodes and wash clothes and bed linen.. Provide assurance with other tasks of personal daily living.. Assist and encourage the management of medication or administer where necessary and appropriate, monitor health conditions such as dietary and fluid intake.. Help residents with mobility difficulties, or other physical disabilities; or help in the use of aids another personal equipment.
Making phone calls to new prospects and current account holders.. Offer deals and upsell customers to existing and new clients.. Quotes and comparisons for potential customers.. Having full understanding of clients and competitors products and services.. Achieving daily KPI.. Adhering to policy and procedures.
Changing bed linen, washing used linen and making beds.. Empty rubbish and recycling bins.. Vacuuming floors and carpets. Sweeping and mopping floors. Dusting, wiping and cleaning surfaces such as kitchen counter, cupboards, desks and sinks.. Cleaning and dusting light fixtures.. Changing bath towels and linen, washing and arranging towels, washcloths and bath mats.. Washing dishes, cleaning kitchen appliances.. Restocking supplies.