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Alvaro
Logistics professional with 4-5 years of experience in operations
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Competencias
Coordinated shipments, negotiated rates, and managed documentation to ensure timely delivery and customer satisfaction.
Carried out load booking, carrier outreach, rate negotiation, and load management for various vehicle types.
Utilized tools like Power BI and Excel to monitor KPIs, analyze reports, and support operational decision-making.
Maintained proactive communication with customers and drivers, managing expectations and resolving issues efficiently.
Verified and maintained records like POD, BOL, SOP, JD to ensure compliance and operational accuracy.
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Resumen
Dedicated logistics professional with 4-5 years of experience managing shipments, building carrier partnerships, analyzing KPIs, and ensuring customer satisfaction. Skilled in communication, documentation, and data analysis to streamline logistics processes.
Logros Clave
- Managed and analyzed KPIs for multiple departments, ensuring operational efficiency.
- Built and maintained strategic carrier partnerships, improving process and service quality.
- Led onboarding, training, and documentation updates to maintain compliance and performance standards.
Experiencia
Quality Assurance Specialist
Monitor and analyze objectives, KPI results, reports and action plans of assigned departments., Actively collaborate on various projects within operations., Maintain proactive communication with customers to ensure consistent compliance with their expectations., Conduct meetings with teams to...
Truckload Carrier Sales
Cover loads through freight marketplaces (e.g., DAT, Truckstop), targeted email outreach, strategic phone engagement, and the development of long-term partnerships with high-performing carriers., Oversee and ensure end-to-end shipment visibility, dispatch drivers, proactively managing status...
Logistics Coordinator
Cover new shipments by negotiating rates with customers and carriers., Update the status of the loads from the beginning until the end., Verify documentation such as POD and BOL of different types of cargo., Active communication with carriers and customers., Coordination with internal departments...