Con 7 años de experiencia en atención al cliente, ventas y gestión logística, con habilidades en liderazgo y resolución de conflictos.
Proporciona soporte y solución efectiva a problemas del cliente en diferentes plataformas.
Dirige y capacita equipos en campañas de ventas y retención, fomentando el rendimiento.
Mantiene contacto con clientes, socios y proveedores para resolver incidencias y mejorar la cooperación.
Realiza seguimiento y gestión de cargas y documentación para transporte y pagos.
Just Energy Campaign
Cross-selling in the billing department for a renowned Energy company.
Teleperformance
Cross-selling in the chat department for a renowned Antivirus worldwide company.
ContactPoint 360
Team Manager for a cross-selling team specialized in the billing department for a renowned rental service company.
24-7 Intouch
Customer service representative and conflict mediator for renowned company in the travel industry.
Public Account
English as Second Language
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