Experienced in retail, financial, and tech support roles, specializing in inventory control, customer service, and collections. Proven ability to adapt and work efficiently in dynamic environments while providing excellent communication and problem-solving skills.
Delivered high-quality support in retail, tech, and financial sectors, ensuring customer satisfaction.
Managed Kardex and physical inventory to meet organizational goals across retail and warehouse roles.
Handled payment collections and customer account management in construction and financial environments.
Provided bilingual technical support and medical interpretation, facilitating clear communication and troubleshooting.
SPRING STEP
Sale of both tangible and intangible products, customer service, Organization of merchandise, cash counts, Kardex, cashier
CAUCHOSOL DE OCCIDENTE
Store manager, Kardex and physical inventory, achievement of goals, Customer service
PIGMENTO IRREVERENTE
Store manager, Kardex and physical inventory, achievement of goals, customer service
IVAN BOTERO GOMEZ
Responsible for overseeing the process of collecting payments from clients or customers, company maintains healthy cash flow
Labor Technician
Bachelor's degree
Foreign language
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Facilitated effective communication in diverse roles, including teaching, interpreting, and customer service.
CONSTRUCTORA CASA MAESTRA
Responsible for managing the collection of the company's Portfolio, applying accounting policies for the registration and calculation of customer impairment, working as a team with the commercial and legal area for customer management
CONSTRUCTORA BOLIVAR
Responsible for managing the collection of the company's Portfolio, applying accounting policies for the registration and calculation of customer impairment, working as a team with the commercial and legal area for customer management
NINTENDO (RADIUS)
Responsible for providing technical support to Nintendo consumers, sending emails, returning financial transactions
AMERICAN ACADEMY OF LANGUAGES
Teach English classes at all levels established by the European international framework with emphasis on CLT (communicative learning teaching), interpreters with emphasis on medical language
DOORDASH (TASKUS)
Responsible for providing technical support to consumers, sending emails, payments
ICC BPO
Interpret during medical appointments, treatments, and diagnoses, Help patients understand medical instructions and consent forms, Ensure accuracy, confidentiality, and neutrality at all times
