Experienced in delivering exceptional customer service in bilingual contexts within the hospitality and insurance sectors. Skilled in problem-solving, communication, and team collaboration to enhance client satisfaction.
Delivered high-quality support to clients, ensuring their needs were met effectively in both roles.
Developed strong communication and empathy skills in bilingual customer interactions.
Resolved customer issues effectively, contributing to satisfaction and loyalty.
Worked closely with internal teams to improve service quality and customer experience.
Allianz Partners
Brindé un servicio al cliente excepcional, resolviendo problemas de manera eficiente y efectiva., Colaboré con equipos internos para garantizar la satisfacción del cliente y la mejora continua., Desarrollé habilidades de comunicación y empatía para satisfacer las necesidades de los clientes de...
Marriott International Hotels
Brindé un servicio al cliente excepcional en dos idiomas, fomentando la lealtad de los clientes., Solucioné eficazmente problemas y consultas, aumentando la satisfacción del cliente., Contribuí a mejorar la experiencia del cliente en la industria hotelera de lujo.
Bachillerato
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