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Alejandro
Customer service representative
Contacto
Competencias
Demonstrated experience with Microsoft Office.
Demonstrated experience with Customer service.
Demonstrated experience with Oral and written communication.
Demonstrated experience with Assertive communication.
Demonstrated experience with Interpersonal relationships.
Educación
Idiomas
Resumen
View Alejandro's professional profile on CazVid.
Experiencia
Customer service representative
Managed hotel reservations, modifications, and cancellations for guests across multiple properties., Delivered high-quality guest support by addressing inquiries, resolving service concerns, and ensuring seamless travel experiences., Maintained accuracy in booking systems and followed brand standards to ensure guest satisfaction.
Customer service representative
Assist drivers in the United States to manage and resolve issues related to payments through the Lyft app., Provide technical support to drivers to resolve issues with the app, improving functionality and usability., Prepare quality reports to evaluate and improve support processes, contributing to service optimization.
Founder
Creation and marketing of a line of t-shirts with urban designs., Brand development and management, including marketing and promotion strategies., Providing customer service, ensuring buyer satisfaction., Supervising quality production processes., Managing inventory and daily operations for efficient business management.
Customer Service representative
Provided customer service to Colpensiones members, resolved concerns and receiving complaints and suggestions.
Visual artist and event logistics
Planning and execution of cultural and artistic events., Design and assembly of stage sets., Supervision and coordination of work teams to ensure the correct implementation of all visual and technical elements.