Este perfil está escrito en inglés
Complaints Clerk
Demonstrated experience with Customer Service.
Demonstrated experience with Sales.
Demonstrated experience with Banking Operations.
Professional profile
Arranging courier pick ups on damaged goods.. Contacting brand departments & reporting certain issues.. Adhering to customer issues.. Trackings of customers incidents.. General filling.
Follow-ups calls.. Installation of curtain rails, curtains & window blinds.. Achieving monthly targets.. Cross-selling.
Opening & Closing of accounts.. Creating fixed accounts.. Document verification.. Granting of funeral and life cover plans.. Granting of personal loans, credit cards and revolving credits.. Completing Home bond applications.. Team leader.. Arranging marketing campaigns.. Able to read & understand policies.. Reducing TTS & TOS in the branches.. Performing transactions on clients accounts.. Induction of new members.. Opening of business accounts.. Granting of business loans.. Credit consolidation & external loan repayments.. Registration of mobile and remote banking.. Sales in mobile sim cards, air time & data plans.. Addressing client issues with relevant departments.. Going that extra mile for clients.. Granting home bond finance.. Telesales & outbound callings.. Bank better champion.