Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Adrian
Project Manager with 10+ years of experience in technology sector
Contacto
Competencias
Led project planning, execution, and delivery across various technology initiatives.
Facilitated communication between technical teams and clients to ensure project alignment.
Supervised multidisciplinary teams to maintain productivity and project quality.
Identified areas for workflow enhancements and implemented new procedures.
Managed project budgets, monitored expenses, and optimized resource allocation.
Educacion
Resumen
Experienced project manager specializing in technology projects with a proven track record of successful deliveries and process improvements.
Logros Clave
- Led a cross-functional team in the successful delivery of multiple projects, ensuring all milestones were met on time.
- Developed and implemented process improvements that increased project efficiency and reduced costs.
- Managed client relationships and coordinated with stakeholders to align project outcomes with business objectives.
Experiencia
Marketing and Advertising Coordinator
Community management, Creative consulting, Graphic design, Social media management
Regional Marketing Director
Action plan (advertising strategies), Marketing plan (market research), Creative consulting, Social media management, Collaboration in graphic design, Community management
Freelance Work
Content creation, Corporate image consulting, Rebranding, Community management, Customer service program development, Social media management, Marketing strategy development, Corporate communication planning
Commercial Trainee Program
Action plan development (advertising strategies), Marketing plan (market research for Core Plus & Above brands), Trade marketing (point of sale management), Supply chain management, Negotiation and conflict management
Marketing and Customer Experience Analyst
Action plan development (advertising strategies), Marketing plan (market research), Creative direction, Customer satisfaction and experience dashboards, Satisfaction analysis and purchasing trends, Real-time analytics (NPS, CSAT, CES), Future-state customer journey mapping, Employee happiness management, Financial education programs, Corporate social responsibility (CSR), Advertising and promotional campaigns, KPI analysis for operational decision-making, Effective call center implementation, Call center performance evaluation and monitoring
Cold Calling Agent (Remote, English)
Made cold calls to war veterans in the USA., Promoted refinancing solutions., Scheduled appointments with advisors., Maintained clear, empathetic, and professional communication., Successfully handled objections., Kept detailed records in English using CRM.
Appointment Setter (Remote, English)
Made cold calls to homeowners in the USA., Effectively presented solar benefits., Qualified leads and scheduled appointments., Handled a high volume of daily calls with results., Used clear and persuasive communication in English., Maintained accuracy using CRM systems.
Customer Service Agent (Remote, English)
Provided customer support in English for mobile services., Activated accounts, processed payments, and managed top-ups., Handled tickets, calls, and follow-ups., Resolved issues quickly and courteously., Fostered customer loyalty through personalized service., Maintained consistent quality and satisfaction metrics., Proficient in multiple systems and procedures., Delivered comprehensive and personalized support to mobile service customers enrolled in government assistance programs (ACP)., Collaborated with multidisciplinary teams to improve customer experience and operational efficiency., Adapted quickly to product updates and policy changes to provide accurate information.