Demonstrated experience with Documentation.
Demonstrated experience with Organizational Management.
Demonstrated experience with Communication.
Teleperformance - Teleservices de Guadalajara S.A. de C.V.
Audited and reviewed agent interactions to ensure policy adherence., Provided structured feedback to improve customer service quality., Maintained records and performance data for operational tracking.
Teleperformance - Teleservices de Guadalajara S.A. de C.V.
Managed vacation bookings including logistics and documentation., Processed and recorded customer interactions with precision., Assisted with issue resolution using systematic problem-solving.
Community Presidency of El Rosario, Tlaxco, Tlax.
Handled administrative duties including organizing files and managing community documents., Delivered front-line support to citizens with paperwork and inquiries., Coordinated with local departments to streamline operations and services.
Telesecundaria Tlahuicole
Instructed students and created lesson plans aligned with curriculum., Maintained academic records and attendance., Fostered classroom organization and student engagement.
High School Diploma
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