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A

Aaron

Data Analyst with 5 years of experience in healthcare analytics

Contacto

Heredia, Heredia Province, Costa Rica
Abierto a remoto
Disponible en CazVid
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Competencias

Data AnalysisAvanzado

Applied statistical techniques to interpret complex healthcare data and support decision-making.

SQLAvanzado

Used SQL queries to extract and manipulate data from large databases for reporting purposes.

Data VisualizationIntermedio

Created dashboards and visual reports using tools like Tableau and Power BI for stakeholder presentations.

Healthcare AnalyticsIntermedio

Applied analytics techniques specifically within the healthcare domain to improve patient outcomes.

Educacion

High School Diploma
Institute Juventus
Completed Dec 2017

Resumen

Analytical professional with 5+ years specializing in healthcare data management and visualization.

Logros Clave

  • Led a project to revamp data reporting processes, improving report turnaround time by 30%.
  • Developed dashboards that enabled real-time data visualization for clinical decision-making.
  • Collaborated with cross-functional teams to implement data collection standards across departments.

Experiencia

Customer Support Agent

Equifax
Aug 2022 - Aug 2024

Educated consumers about all type of credit information required, Assisted consumers with their credit file changes and questions, Knowledge on bureau workarounds and data

QA Specialist

Costa Rica's Call Center
Jan 2021 - Jul 2022

Effectively utilized quality and assurance reviewing platforms, Gained plenty knowledge on real state policies on the US as well as mortgage related topics, Reviewed calls and emails at the Rasani QA department

Billing Support Executive

Banco Nacional

Guidance and support for customers with account questions and presented issues, Provided billing related support, Knowledge on Banking Operations

Chat & Back Office Assistant

Concentrix
Mar 2019 - Jun 2020

Knowledge on high end devices maintenance, Assisted consumers with internet connection and web related issues on a daily, Guided consumers during software or hardware issues on all type of devices, Knowledge on hard drive operations on Windows & MAC

Customer Service

Amazon
Feb 2018 - Feb 2019

Helped consumers with web related issues, Assisted consumers with purchasing and billing related needs, Assisted consumers via email, chat & phone

Chat & Email Business Support

Accenture
Aug 2024 - Sep 2025

Habilidades

Data AnalysisSQLData VisualizationHealthcare Analytics
Publicado en CazVid - 17 may 2026
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