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Zoe
Customer Service & Team Leadership with 4 years in BPO
Video resume
Virtual assitant
Hi everyonenI have great comunication and leadership skills. I have been in the BPO bussiness about 4 years and i have a experience in customer service
Contact
Bogotá, Bogotá D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries, resolving issues related to accounts, sales, and technical problems.
Communication SkillsAdvanced
Effective verbal and written communication, demonstrated in customer interactions and team coaching.
Leadership & CoachingIntermediate
Developed team strategies and training plans to improve team productivity and results.
Team BuildingIntermediate
Led team efforts to enhance performance in a BPO environment, focusing on results.
Summary
Dedicated BPO professional with 4 years experience in customer support, coaching, and team development. Skilled in communication, technical support, and driving team results.
Key Achievements
- Gained 4 years of experience in the BPO industry, handling diverse customer service roles.
- Served as a coach, developing strategies to improve team performance and results.
- Provided technical, sales, and account support, demonstrating versatility in customer interactions.
Skills
Customer ServiceCommunication SkillsLeadership & CoachingTeam Building
Published on CazVid - Jul 3, 2025