Zanele

Contact

Johannesburg, Gauteng, South Africa

Available on CazVid

Contact via CazVid

Competencies

Customer service

Demonstrated experience with Customer service.

Data capture

Demonstrated experience with Data capture.

Natis end user

Demonstrated experience with Natis end user.

CRM system

Demonstrated experience with CRM system.

Stock receiving and stock counting

Demonstrated experience with Stock receiving and stock counting.

Education

Matric certificate, Grade 12

Nhlungwane high School

Completed 2016

High certificate, economic management and science

UNISA

Completed 2018

Transport and logistics management

UNISA

Completed 2023

Summary

Professional profile

Experience

Call Center officer

Road Traffic Management corporation

Apr 2025 - Mar 2026

Captured 100+ client records daily on NATIS/eNATIS with 99% accuracy. Tracked discrepancies via issue log and compiled Excel variance reports. Followed SOPs and POPIA for sensitive data handling. Provided customer service and resolved queries

Shop assistant cashier

Clicks

Oct 2024 - Mar 2025

Received and unpacked stock, checked quantities and invoices. Replenished shelves and performed stock counts and inventory control. Maintained backroom: organized stock, rotated dates, ensured safety compliance

Call Center agent

Training force

Jul 2021 - Jun 2022

Captured client data on CRM system; handled inbound and outbound sales calls. Resolved queries and maintained accurate client for follow-up

Skills

Customer serviceData captureNatis end userCRM systemStock receiving and stock counting

Published on CazVid - Oct 1, 2026

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