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Zaire

Customer Service and Travel Management Professional with versatile skills

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Bogotá, Bogota D.C., Colombia
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Competencies

Data VisualizationIntermediate

Applied visualization techniques to interpret and present complex data insights.

Research SkillsIntermediate

Conducted research to support decision-making and enhance customer solutions.

Modeling (Linear and Logistic Regressions)Beginner

Utilized regression techniques to analyze data patterns and forecast outcomes.

Problem SolvingAdvanced

Addressed and resolved customer and operational issues efficiently.

Education

Licenciature
Districtal University
Completed today
Bachelors degree
Cafam school

Languages

EnglishC1
Spanish

Summary

Experienced in managing customer relations and travel services, with strong analytical and problem-solving skills. Adept at data visualization and modeling to support decision-making.

Key Achievements

  • Managed travel operations effectively, coordinating customer needs with service delivery.
  • Demonstrated analytical skills through data visualization and regression modeling tasks.
  • Progressed from customer service roles to managerial responsibilities in the travel industry.

Experience

Customer Service Agent

Teleperformance
Nov 2019 - Jan 2020

Travel Agent Manager and Assistant

Sutherland
Nov 2023 - Oct 2024

Skills

Data VisualizationResearch SkillsModeling (Linear and Logistic Regressions)Problem Solving
Published on CazVid - Jul 3, 2025
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