Administrative & Operations Supervisor / Team Leader
Demonstrated experience with Bilingual Proficiency (English B2 - Native Spanish).
Demonstrated experience with Active Listening.
Demonstrated experience with High Empathy.
Demonstrated experience with Multicultural Team Leadership.
Demonstrated experience with Emotional Intelligence.
Administrative & Operations Supervisor / Team Leader open to new opportunities
Led cross-functional and multicultural teams, ensuring effective communication, operational alignment, and high service quality.. Managed schedule planning, daily workflow optimization, and task delegation, significantly improving team productivity.. Utilized digital software platforms to manage administrative records, document processes, and ensure high operational accuracy.. Facilitated training and compliance sessions focused on operational safety and standard operating procedures (SOPs).
Managed time-sensitive operational tasks, ensuring strict adherence to schedules and customer specifications.. Provided direct client support, addressing inquiries and resolving service issues with empathy, efficiency, and professionalism.
Engage in ongoing volunteer initiatives, applying active listening and high empathy to assist diverse individuals and families in social environments.. Coordinate shift arrangements, activity schedules, and task assignments using Microsoft Teams (Shifts) to maintain seamless group collaboration.. Apply strong emotional intelligence and proactive conflict resolution to handle sensitive interpersonal situations effectively.
Dirijo la administración operativa de fincas y propiedades, garantizando la conservación edilicia, el presupuesto y la atención directa a propietarios, residentes y proveedores (locales e internacionales).. Coordino equipos de trabajo de campo y oficina, asegurando el cumplimiento eficiente de tareas y altos estándares de seguridad laboral e higiene.. Implemento jornadas de capacitación e inspecciones preventivas en el manejo de productos e insumos especializados, reduciendo incidentes y mejorando la productividad.
Operación responsable de vehículos livianos, motocicletas y maquinaria pesada en zonas urbanas y rurales (Licencias B1 y A2).. Planificación y optimización de rutas de transporte, cumpliendo estrictamente con los tiempos de entrega y protocolos de seguridad vial.
Control y ejecución de proyectos de construcción y soldadura de productos metálicos conforme a especificaciones técnicas y estándares de calidad.