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Yvan
Support Engineer with 12 years of IT and MSP experience
Video resume
Support engineer
I specialize in managing Microsoft 365 environments, including Exchange, Sharepoint, and Entra. I ensure seamless communication, document collaboration and strong identity management. My expertise in email security safeguards against threats, keeping data secure and compliant. You can also communicate with me easily as I'm fluent in English, Spanish and French.
Contact
San Salvador, San Salvador Department, El Salvador
Open to remote
Available on CazVid
Competencies
Microsoft 365 AdministrationAdvanced
Extensively managed Microsoft 365 services like Exchange, SharePoint, and Entra for diverse clients.
Email Security & Threat PreventionAdvanced
Implemented email security protocols to safeguard against threats and ensure compliance.
Client CommunicationAdvanced
Effectively communicated with clients in English, Spanish, and French to deliver support and solutions.
IT Support & ManagementIntermediate
Provided IT support focused on Microsoft environments, serving clients within MSP frameworks.
Summary
Support engineer with over 12 years of IT experience, specializing in Microsoft 365 environments, email security, and client communication, fluent in English, Spanish, and French.
Key Achievements
- Managed and optimized Microsoft 365 environments including Exchange, SharePoint, and Entra
- Specialized in email security to prevent threats and ensure data compliance
- Worked effectively with international clients by leveraging multilingual communication skills
Skills
Microsoft 365 AdministrationEmail Security & Threat PreventionClient CommunicationIT Support & Management
Published on CazVid - Jul 3, 2025