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Yency

Customer Service & Sales Specialist with 3.5 years in BPO industry

Video resume

Customer service
Full time available for work in the sales and cold calling

Contact

Medellin, Antioquia, Colombia
Open to remote
Available on CazVid
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Competencies

Customer ServiceAdvanced

Delivered customer support and communication in BPO settings, focusing on client satisfaction.

Sales & Cold CallingIntermediate

Performed sales activities including cold calling and closing transactions to achieve targets.

Bilingual CommunicationAdvanced

Utilized fluency in Spanish and English to interact effectively with diverse client bases.

Medical InterpretationIntermediate

Provided interpretation services in medical contexts, supporting healthcare communication.

Summary

Experienced bilingual customer service and sales specialist with 3.5 years in BPO, skilled in cold calling, client relations, and medical interpretation.

Key Achievements

  • Gained bilingual fluency in Spanish and English, enhancing communication capabilities
  • Accumulated 3.5 years experience in sales, cold calling, warm calling, and closing deals
  • Provided medical interpretation services, demonstrating versatility and specialized skills

Skills

Customer ServiceSales & Cold CallingBilingual CommunicationMedical Interpretation
Published on CazVid - Jul 3, 2025
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