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Yeison

Customer Service & Sales Representative with 5 years in call center environments

Video resume

Customer service representative
Qualified Customer Service rnRepresentative with over 4 years rnin fast-paced customer service rnand call center environments. As rna customer service rnrepresentative, I am personable rnand good at building loyal rnrelationships, solving problems, rnand Increasing Sales. I also excel rnin listening to customer needs, rnarticulating product benefits, rnand creating solutions that rnprovide value to the customer.

Contact

San Felipe de Puerto Plata, Puerto Plata, Santo Domingo
Open to remote
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Competencies

Customer ServiceAdvanced

Provided solutions, built relationships, and increased customer satisfaction in fast-paced environments.

SalesIntermediate

Engaged customers with product benefits and solutions, contributing to sales growth.

CommunicationAdvanced

Excelled in listening to customer needs and articulating product value clearly over phone and in person.

Problem SolvingIntermediate

Handled complex customer inquiries by providing effective solutions and assistance.

Summary

Experienced customer service and sales representative skilled in building relationships, solving complex inquiries, and increasing sales in call center environments.

Key Achievements

  • Worked for approximately five years in customer service and coaching industries, handling complex inquiries via phone and in person.
  • Built loyal relationships with customers by listening to needs, articulating product benefits, and creating value solutions.
  • Demonstrated professionalism and adaptability as a fast learner, willing to assist customers in diverse situations.

Skills

Customer ServiceSalesCommunicationProblem Solving
Published on CazVid - Jul 3, 2025
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