This is my profileContact via CazVidWilliam
Customer Support Specialist with diverse communication skills in Customer Service
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
CommunicationIntermediate
Utilized effective communication skills to interact with clients and team members.
TeamworkIntermediate
Collaborated within diverse teams to address customer needs and improve service delivery.
Problem-solvingIntermediate
Applied problem-solving skills to assist customers and resolve inquiries efficiently.
LanguagesBeginner
Communicates in English and Portuguese, supporting multilingual customer interactions.
ComputingIntermediate
Proficient in Microsoft Office Word and internet usage for day-to-day tasks.
Education
Bachiller
Languages
EnglishFluent
PortugueseFluent
Summary
Experienced in technical support, sales, and customer service roles, with multilingual communication skills.
Key Achievements
- Gained experience in technical support, sales, and customer service roles
- Developed proficiency in communication and teamwork across multiple organizations
- Acquired language skills in English and Portuguese, enhancing multilingual support capabilities
Experience
Technical Support
Cybertech
10/2009 - 12/2009
Sales
Intelenet
02/2011 - 06/2011
Customer Service Representative
Conduent
09/2018 - 02/2018
Customer Service Representative
Everise
11/2023 - 08/2023
Technical Support
Word connection
01/2021 - 06/2021
Skills
CommunicationTeamworkProblem-solvingLanguagesComputing
Published on CazVid - Jul 3, 2025