Viangie

Medical Billing & Customer Success Specialist with 7+ years of experience

Video resume

Medical Billing Assistant & Customer Success Rep

Connection between the insurances and medical providers, Implementation Specialist providing trainings to HHA agencies, and customer service specialist with very strong skills.

Contact

La Agustina, Distrito de Santo Domingo, Santo Domingo

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Customer ServiceExpert

Delivered high-quality customer support and training in medical billing and client service roles.

Medical Billing & Insurance LiaisonIntermediate

Served as a connection point between insurances and medical providers, facilitating claims processing.

Training & ImplementationIntermediate

Provided training to healthcare agencies, supporting their adoption of billing systems and protocols.

Call Center OperationsAdvanced

Over six years of experience in technical support, collections, and customer service within call centers.

Summary

Experienced in medical billing, customer success, and call center operations, with strong training and support skills.

Key Achievements

Provided training as an Implementation Specialist to HHA agencies, enhancing operational efficiency
Managed customer service functions with strong technical support and collections experience since 2016
Built professional skills in call center environment across diverse roles including technical support, collections, and customer service

Skills

Customer ServiceMedical Billing & Insurance LiaisonTraining & ImplementationCall Center Operations

Published on CazVid - May 17, 2026

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