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Data Analyst with 4 years of experience in financial services
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Competencies
Applied statistical methods and data visualization tools to interpret complex datasets.
Used SQL to query and manipulate large databases for reporting and analysis.
Created pivot tables, macros, and complex formulas for data management.
Coordinated project timelines and deliverables within team environments.
Education
Summary
Experienced data analyst specializing in financial data analysis, reporting, and team leadership.
Key Achievements
- Developed comprehensive data models to streamline reporting process.
- Led a team of 3 analysts in project to automate data collection.
- Enhanced data validation procedures, reducing errors by 15%.
Experience
asesora contac center
atender las llamadas de los usuarios sobre las inconformidades tengan con su linea tigo
asesora de la linea de claro
atender las llamadas de los usuarios sobre las inconformidades tengan con su linea claro y sus planes.
asesora contac center
atender las llamadas de los usuarios sobre LOS inconvenientes con sus tarjetas de credito
secretaria call center
asignar citas medicas entrega de resultados-caja
asignar citas medicas para la entidad ARL SURA
estudio a los créditos de los clientes