vance - Event Operations Manager & Social Media Marketer with 10+ years in hospitality, marketing, and business management

Exceptional written and verbal skills used for client relations, team coordination, and content creation.

Proven ability to manage multiple projects, streamline processes, and lead remote teams effectively.

Skilled in content creation, engagement, and trend analysis to boost brand visibility online.

Expertise in scheduling, calendar management, and maintaining operational efficiency under deadlines.

Manages client communication, scheduling, and day-to-day operations for a multi-country event business. Creates SOPs and trains remote contractors, coordinating distributed teams while meeting deadlines and quality standards

Managed daily communications and content across multiple social media platforms. Monitored and responded to messages and comments; researched industry trends and reported on results to management

Managed executive schedules, appointments, meeting agendas, and travel arrangements. Drafted memos, reports, and contracts with high attention to detail; conducted market research

Booked reservations by phone, checked guests in and out, and maintained accurate records. Implemented a new inventory system to improve accuracy and organization. Resolved guest issues promptly while managing multiple tasks under time pressure