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Founder & Event Operations Manager
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Competencies
Exceptional written and verbal skills used for client relations, team coordination, and content creation.
Proven ability to manage multiple projects, streamline processes, and lead remote teams effectively.
Skilled in content creation, engagement, and trend analysis to boost brand visibility online.
Expertise in scheduling, calendar management, and maintaining operational efficiency under deadlines.
Strong background in delivering high-quality service, resolving issues promptly, and enhancing client satisfaction.
Education
Summary
Experienced founder and operations manager with a strong background in event management, social media marketing, and team coordination. Adept at streamlining processes and delivering exceptional client service across diverse industries.
Key Achievements
- Founded and managed SloCal Photobooth Co., streamlining operations and training remote teams across multiple countries.
- Developed standardized operating procedures (SOPs) improving efficiency and consistency in event services.
- Managed social media content and engagement strategies, increasing online presence and brand awareness for FunCheap SF.
- Optimized reservation and inventory systems at Shelter Cove Lodge, enhancing guest service and record accuracy.
- Led multiple hospitality teams, demonstrating strong customer service and organizational skills across various roles.
Experience
Founder & Event Operations Manager
Manages client communication, scheduling, and day-to-day operations for a multi-country event business. Creates SOPs and trains remote contractors, coordinating distributed teams while meeting deadlines and quality standards
Social Media Marketing Intern
Managed daily communications and content across multiple social media platforms. Monitored and responded to messages and comments; researched industry trends and reported on results to management
Executive Assistant
Managed executive schedules, appointments, meeting agendas, and travel arrangements. Drafted memos, reports, and contracts with high attention to detail; conducted market research
Front Desk Representative
Booked reservations by phone, checked guests in and out, and maintained accurate records. Implemented a new inventory system to improve accuracy and organization. Resolved guest issues promptly while managing multiple tasks under time pressure