This is my profileContact via CazVidThis profile is written in Spanish
Valentina
Team Leader
Contact
Competencies
Experiencia demostrada en Illustrator.
Experiencia demostrada en World Office accounting system.
Experiencia demostrada en Zoho CRM.
Experiencia demostrada en Trello.
Experiencia demostrada en Slack Workflows.
Education
Languages
Experience
Team Leader
Managed a team of 25 individuals, conducting coaching sessions and implementing action plans for performance improvement., Designed schedules and supported over 100 team members, addressing product-related queries and operational needs., Trained 5 waves of employees successfully and created materials for retraining and updates., Performed quality evaluations through trip footage reviews and presented progress in DBRs, MRBs, and YBRs., Developed strategies and built processes to launch a new product from scratch.
Customer Service Specialist
Operated as a pilot, managing food deliveries via bots in the USA with a focus on accuracy and efficiency., Promoted to Pilot Leader in December, taking on responsibilities such as reviewing trip footage, conducting weekly meetings with the client, and overseeing pilot operations by addressing process-related queries., Actively updated order status on threads to ensure timely communication and resolve concerns effectively.
Administrative Assistant
Initially hired as an Accounting Assistant, where I transcribed financial data from paper records into digital systems to ensure accurate information storage and accessibility., Promoted to Administrative Assistant following the resignation of the previous employee, after quickly learning and adapting to the responsibilities of the role., Key responsibilities included calculating the number of services provided per collaborator, gathering and verifying bank details, and collaborating closely with the accounting department to ensure accurate and timely payments.
Online Sales Consultant
Conducted cold calls to attract new customers, promoting stainless steel ladders for both residential use and large-scale clients, including major companies like Cencosud and Makro., Oversaw the initial launch of the company’s website, managing customer inquiries and successfully closing sales through online platforms.